Pine Flat Roastery

Privacy Policy

Last updated: November 2025

At Pine Flat Roastery, your privacy is important to us. We only collect the information we need to roast and ship your coffee — nothing more.

This policy explains what data we collect, why, and how we protect it.

Information We Collect

  • Name and contact details – so we can ship your order
  • Shipping address for delivery
  • Email address to send order confirmations and tracking
  • Payment information processed securely by Stripe (we never see or store your card details)
  • Order history to help with reorders and support

How We Use Your Information

  • Fulfill and ship your coffee orders
  • Send order updates and tracking info
  • Process payments and refunds
  • Respond to customer service requests
  • Improve our website and roasting process
  • Occasionally send you a short email about new roasts or restocks (you can unsubscribe anytime)

We Do Not

  • Sell, rent, or share your personal data with third parties for marketing
  • Use your info for ads or retargeting
  • Collect more than we need to serve you great coffee

Data Security

All payments are processed through Stripe with bank-level encryption. We use HTTPS everywhere. Your data is stored securely and only accessible to the tiny team that roasts and ships your coffee.

Cookies & Analytics

We use Google Analytics to understand how visitors use our site (e.g., most popular brew guides). No personal identifiers are sent. You can opt out anytime via your browser settings.